Return Policy

RETURN & REFUND POLICY

Wrench Haus partners with a global network of suppliers and manufacturers to bring you quality automotive tools. All warranty, return, and refund requests are handled directly by Wrench Haus — you will never need to contact a supplier directly.

Returns We accept returns within 30 days of delivery. If you're not satisfied with your purchase, contact us at support@wrenchhaususa.com to initiate a return. Items must be unused and in original packaging. Return shipping costs are the responsibility of the customer.

Defective or Damaged Products If you've received a faulty or damaged product, please contact us at support@wrenchhaususa.com with photos of the item within 30 days of delivery. We'll gladly send a replacement or issue a full refund.

International Returns For international orders, return shipping through our supplier network may be costly. In many cases, we will issue a full refund without requiring a physical return — contact us first and we'll find the best solution for you.

Items Lost in Transit If your order hasn't arrived within 30 days of your estimated delivery date, contact us and we'll investigate with the carrier. We'll issue a replacement or full refund if the package is confirmed lost.

Lost or Stolen Packages Wrench Haus is not responsible for packages confirmed as delivered to the address provided at checkout. We will provide tracking details and carrier information to assist your investigation.

Refund Processing Approved refunds are processed within 5-7 business days back to your original payment method.